FAQ - Frequently Asked Questions

What is a TikiLand Trading Co tiki mug PRE-PRE-SALE?

What’s a TikiLand Trading Co. tiki mug PRE-SALE?

Where are TikiLand Trading Co. tiki mugs made?

How many TikiLand Trading Co. tiki mugs are being produced of each design?


What is a TikiLand Trading Co tiki mug PRE-PRE-SALE?

Our pre-pre-sale is basically a period of time when we announce a new mug, list the known details about it, as well as list the price at which we think we’re going to start the pre-sale at. We usually do not announce how long a pre-pre-sale will last and when it will convert to the actual pre-sale, however during this time those interested are able to signup on the item page to receive notifications by email, text, or Facebook Messenger to be alerted as soon as the pre-sale goes live.



What’s a TikiLand Trading Co. tiki mug PRE-SALE?

Our tiki mugs start with a concept sketch and we open a pre-sale based on the sketch. Then we move to the sculpting process. Once we are happy with the sculpt, the tiki mug goes into production. Molds are made, glazes are tested. We look at samples, fine tune, and make sure we get it just right.

So ordering during the “sketch” phase of our pre-sale means you're getting in at the very beginning, at the best price, but it also means you're waiting for the production to begin and finish. Each pre-sale order page specifies the expected shipping timeframe.

Some people choose to wait until further on in the process, or even until the tiki mug is completed (when we show a final glaze sample) before they order. This means their wait isn't as long but they're paying a higher price than those who ordered during the initial “sketch” phase of our pre-sale.

We offer the best price during our pre-sale because there is a lengthy wait, and it’s our way of thanking those who get in from the start. As each of our tiki mugs progress in the production process the price increases incrementally.

The benefits of ordering during our pre-sale period is that you’re guaranteed to get that particular tiki mug. You don’t have to stress out about waiting for an on-sale where a tiki mug may sell out in minutes. It also prevents the stress and high prices associated with buying from auctions sites or aftermarket because you missed out during the on-sale.

We produce a handful of extra tiki mugs to accommodate for breakage and flaws. This means that sometimes we have extras to sell once our pre-sales have been fulfilled. However, this is not always the case, as we’ve already had tiki mugs fully sell out via pre-sale.

Mahalo for your support of all the artists we work with to make our TikiLand Trading Co. tiki mugs a reality.



Where are TikiLand Trading Co. tiki mugs made?

We have multiple studios now, as well as production partners, domestic and abroad, where we produce mugs. We do not use the factory(s) which Tiki Farm (and Mondo), Munktiki Imports, or Geeki Tiki use. When a mug is produced abroad, it’s appropriately listed as Import on an item page. If it doesn’t say, it’s made domestically (USA). Regardless of where each of our mugs are produced, we hold them all to the same standards. In the case that a mug is produced with a partner with a heritage in Tiki, such as Eekum Bookum, we may choose to share that from the start on the item page.



How many TikiLand Trading Co. tiki mugs are being produced of each design?

We only release numbers for Limited Editions, otherwise they’d all be limited editions. An edition which is limited by a number being produced will have that number listed in the details of the item page. While technically our mugs which aren't listed as Limited Edition are open edition, it’s unlikely for us to revisit the same mug with the same glaze - once it’s gone, it’s gone basically, at least for now.



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